Privacy Policy

Purpose of Policy

MVP Healing (“MVP Healing,” “we,” “our,” “us,” or “Company”) is committed to respecting the privacy rights of its customers, visitors, and other users of the MVP Healing website (the “Site”). We created this Privacy Policy (this “Policy”) to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and the protection of privacy. This Policy is applicable to our Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection and use practices and policies that differ materially from this Policy.

We take the security and privacy of your personal information very seriously and only collect personally identifiable information that is appropriate for you to use, interact, and improve Introverted Alpha’s website.

Personal Information Collected

We collect information from you in various ways when you use the Site. We may collect personal information that you directly provide on the Site, including your name, address, email address, phone number, and financial information.

In addition, when you visit our Site some information may be automatically collected. For example, it is standard for your Web browser to automatically send information to every website you visit including ours. That information includes your computer’s Internet Protocol (IP) address, access times, browser type and language, and referring website addresses. We may also collect information about your computer’s operating system and information about your usage and activity on our Site. We use this information, which does not identify individual users, to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user-base as a whole.

We may automatically collect certain information through the use of “cookies.” Cookies are small data files that are stored on your hard drive by a website. Among other things, the use of cookies helps us to improve the Site and your experience. We use cookies to see which areas and features are most popular, and to count the number of computers accessing our Site, personalize your experience, and remember your preferences.

We link the information we store in cookies to any personally identifiable information you submit while on the Site. If your browser is set not to accept cookies or if you reject a cookie, you may not be able to access certain features or services of the Site. The use of cookies by our service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our service providers use session ID cookies to collect data in order to enable us to provide a better user experience.

Use of Personal Information We Collect

We use your personal information to provide you with goods and services, operate and improve the Site, exchange messages with you, and for other purposes described in this Policy or disclosed to you on the Site or in connection with our services. For example, we may use the information we collect from you on the Sites to:

Set-up your account with us;
Conduct sales transactions;
Personalize and improve your experience on our Sites and with our Applications;
Respond to comments and questions and provide customer service;
Deliver service messages and other services and content you request and to send information related to accounts and services, including confirmations, invoices, technical notices, updates, and support and administrative messages;
Send you information about new promotions, products, and services offered by Introverted Alpha and our selected partners; and
Conduct an aggregated analysis of the performance of our site.

MVP Healing may store and process personal information in the United States and other countries.

Sharing of Personal Information

We use third parties such as an email service provider to send out emails on our behalf and a company to host our Site. When you sign up for our services, we will share the personal information you provide only as necessary for a third party to provide these services.

MVP Healing will co-own data that may include your name, email address, phone number and birth date. We may use aggregate data collected for internal analysis purposes.

We do not share your personal information with third parties other than as described above and as follows:
With third party vendors, consultants, and other service providers (“Service Providers”) who are working on our behalf and need access to your information to carry out their work for us;

To (a) comply with laws or respond to lawful requests and legal process, (b) to protect the rights and property of Introverted Alpha, our agents, members, and others including to enforce our agreements, policies, and terms of use, or (c) in the good faith belief that disclosure is needed to respond to an emergency or protect the personal safety of any person; and
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In any such event, we will provide notice if your data is transferred and becomes subject to a different privacy policy.

Security of Your Personal Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). MVP Healing takes reasonable security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable. If you use a password on the Site, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please notify us immediately.

Choices About Use of Your Information

You may “opt-out” of receiving promotional emails from MVP Healing by following the instructions in those emails. You may also send requests relating to promotional messages and your permission for sharing information with third parties for their marketing purposes. However, opt-out requests will not apply to transactional service messages, including messages about your current Introverted Alpha account and services.

Updating and Accessing Your Personal Information

If your personal information changes, we invite you to correct or update your information as soon as possible. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, request that we no longer use your information to provide you services, or delete your personal information, please contact us at [email protected]. We will respond to your request to have your personal information deleted within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Links to Other Sites

The Site includes links to other Web sites whose privacy practices may differ from those of MVP Healing. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Notice Concerning the Information of Children

MVP Healing is not directed to children under the age of 13 and does not intentionally collect any information from children under the age of 13. Please contact us if your child has provided personal information to us and we will delete the information.

Social Media Features

Our Web site includes Social Media Features, such as the Facebook Like button. These Features may collect information such as your IP address and which page you are visiting on our site, and may set a cookie to enable the Features to function properly. Social Media Features are either hosted by a third party or hosted directly on the Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Changes to This Policy

MVP Healing may change this Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date below and may notify you by email (sent to the e-mail address specified in your account). We encourage you to review this Policy whenever you visit the Site to understand how your personal information is used.

Questions About This Policy

If you have any questions about this Policy, our practices related to the Site, or if you would like to have us remove your information from our database please feel free to contact us at [email protected].